Contact AntBelt

Questions about choosing a G1, an existing order, setup, software, accessories, shipping, or warranty? Email our official customer support address: hello@antbelt.com.

Business information

Legal business name: AntBelt Tech
Registered in: Shenzhen, Guangdong, China
Company registration number: To be published after verification
Business and correspondence address: Shenzhen, Guangdong, China. The full street address will be published after verification.

For order support

Include your order number, the email used at checkout, your destination country, and a short description of what you need. For damaged or non-functional items, include clear photos or a short video so we can review the case accurately.

Response time

We aim to reply within 2 business days. Complex technical or logistics cases may require additional review.

Payment safety

Orders are paid through Shopify Checkout and enabled payment providers. We never ask you to email or message full card numbers, card security codes, passwords, or other payment credentials. If a message or payment request appears suspicious, stop and contact hello@antbelt.com using a new email rather than replying to that message.